Effective Date: February 14, 2024

Empowering Your Transition Coaching (“Company,” “we,” or “us”) respects your privacy and is committed to protecting it through this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on our website (“Website”) and any affiliated sales, marketing or events pages via online or offline platform. It also describes our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information.

This Policy applies only to information we collect in the scope of our coaching services and has no effect on the privacy practices of any other site, app or organization to which we link. It does not apply to information collected by any third party, including through any application or content that may link to or be accessible from our Website. We recommend that you read the privacy policies of any third party sites you interact with before providing them with your information.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not access our Website. By accessing or using this Website, you agree to this privacy policy.

Information We Collect and How We Collect It

We collect several types of information from and about website users for varying purposes:

Personal Data: While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). We collect your full name, email address, phone number, address, payment information (including credit card numbers, account numbers and billing information). Like many coaches, we use established online payment processors to bill users for goods and services.

Usage Data: We may also collect information that your browser sends whenever you access our Service (“Usage Data”). This Usage Data may include information such as your computer's Internet Protocol address, browser type, browser version, operating system, etc.

Tracking Technologies: We also use cookies and similar tracking technologies to track the activity on our Website and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Website.

We may receive reports based on the use of these technologies on an individual and aggregated basis. We use cookies for authentication purposes, preference management and other functions to create a secure experience.

Use of Your Personal Data: We process Personal Data for the following purposes, based on a combination of the grounds set out below:

Service Delivery: We process the above Personal Data to deliver coaching services clients purchase and fulfill our contractual obligations under our coaching agreement. We will not collect additional categories of Personal Data or use your Personal Data for materially different or incompatible purposes without notifying you.

Account Setup: We use Personal Data (specifically your name, company name, email address and billing information) to establish user accounts and in order to provide access to those accounts once established.

Communication: We may contact clients via email, phone calls or SMS notifications if they opt-in to receive such updates related to their coaching service, program announcements, additional services and requests. We may also send announcement emails (e.g new offerings) but clients will have the option to opt out from those communications.

Legal Obligations: We reserve the right to disclose your information where such action is either necessary to (a) satisfy any applicable law, regulation, legal process or governmental request served on us; or (b) to protect and defend our rights and interests.

Security Of Your Personal Data: We take all reasonable steps, including implementing standard industry practices internally and with our vendors, to keep your personal information secure.

We seek to protect your personal information from loss, theft and unauthorized access, disclosure, alteration, and destruction through a variety of administrative, physical and technical safeguards. To best protect this information internally, we limit access to personal information only to specific authorized employees subject to strict access rights and confidentiality obligations.

Externally, we utilize established online payment processing companies to handle payment transactions, who are certified to PCI Service Provider Level 1—the highest level of certification available in the payments industry.

Accessing, Correcting And Removing Your Personal Information: At any point while we are in possession of or processing your Personal Data, Subjects have the following rights:

Right of Access – Subject has the right to request access to the Personal Data being stored about them.

Right of Rectification – Subject has a right to request that inaccurate or outdated information about them be rectified and brought up to date.

Right to Revoke Consent – If we have collected and processed your information based on consent that you provided, Subject can revoke consent to further collection or use of their Personal Data. However revocation of consent would not be retroactive.

Right to Erasure – In some cases, individuals have a right to have Personal Data erased and removed from our possession. Some reasons this might apply include: the data is no longer necessary in relation to the original purpose for its use/collection;

To submit a request based on the above rights, please contact us specifying your request. We will respond within 30 days.

Retention Of Personal Data: We will retain User Personal Information only for as long as is necessary for the purposes set out in this Policy. Our retention periods will usually be determined on the quantity, nature, and sensitivity of your Personal Information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal information and whether we can achieve those purposes through other means.

Personal Information used to provide coaching services is generally kept until the end of that client's coaching engagement. The full policy for data handling practices is available upon request.

Your rights: If you have questions or requests related to access or other rights around Personal Data stored by this website or service, you may contact us using the information below.

We will respond within 30 days about access, correcting or removing personal data.

Email: cindysangrayjones@empoweringyourtransition.com

Changes To This Privacy Policy: We may update our Privacy Policy from time to time based on changing business needs and practices. We will post the updated Policy on this page and notify registered users if significant changes are being introduced through email communication.

Your continued use of our Service following the posting of changes constitutes your acceptance of such changes. Please check back frequently to see any updates or changes to the Policy and feel free to reach out at any time if you have any questions or feedback.

Contact Us: If you have any questions about our Privacy Policy or would like to access, correct or remove the Personal Data you have provided us, please contact us at: cindysangrayjones@empoweringyourtransition.com